HospitalityENQWEST’s Hosted PBX solution for the Hospitality industry provides cutting-edge phone system management, billing, and productivity tools. All specifically tailored to property operators for improving customer care, reducing costs, and providing their guests with the best experience possible.

It is designed to provide hotel operators with everything needed to manage operations in a single affordable solution. Significant cost & management advantages are achieved utilizing the power of VoIP technology. The ENQWEST Hospitality solution is a flexible, reliable, and secure communications platform specifically designed for any size hotel, resort, or other type of hospitality environment. Since this is a cloud based system, our solution also eliminates the maintenance, support, and expense typically associated with on-site PBX systems.

Our hospitality solution allows hotels to replace costly PBX systems with an affordable VoIP alternative which is designed to increase productivity and streamline operations. It integrates seamlessly with any existing hospitality environment. The flexibility of the system allows it to be compatible with all the leading Property Management Systems and virtually all analog and IP based phones from all the leading manufacturers.

Besides being able to integrate easily with all leading PMS systems, our solution also includes a built-in PMS system for those that don’t already own a full featured system. It also includes billing and business intelligence features designed to reduce costs, maximize profits and enhance front desk operations.

Here is some of the many hotel-specific features included with ENQWEST’s Hosted PBX solution for the Hospitality Industry:

  • Automated Wake-Up Calls
  • One-Touch Check-In / Check-Out
  • Do-Not-Disturb Notifications
  • Housekeeping Status
  • Room Occupancy Display
  • Call Budgeting Tool
  • 911 Front Desk Alert
  • Billing Module
  • Call Privilege Management
  • PMS Integration (click here for a list of supported PMS platforms)

Additional features of the system include:

  • User Friendly Web Interface
  • Failover Support
  • Stand-Alone Billing
  • Cost and Statistics Reports
  • Exportable Call & Payment Logs to Simplify Accounting Tasks
  • SIP Trunk Support
  • Voicemail and Messaging
  • Third-Party Integration
To view a PDF providing an overview of the ENQWEST Hospitality Suite of Services click here.
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Fairfield, NJ 07004
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Toll Free: 844.ENQWEST
Tech Support: 844.326.3130